It’s important to know how to handle a damaged lottery ticket if you’ve won a prize. You may have a damaged ticket that won’t scan, or it might show a different value than what you thought it would. Whatever the reason, you should file a claim and include a note describing the problem. Here are some tips for handling a damaged ticket. If your ticket was stolen, you may not have the opportunity to appeal.
It’s also important to know how to deal with a damaged scratch off ticket. The barcode will likely crease if it’s been exposed to heat or direct sunlight. If you’ve received a scratch-off ticket that’s been damaged by water, you’ll need to take a picture of it before doing anything else. A photo of your scratch-off ticket may even help you decide what to do with it.
In the worst case scenario, you may need to manually type in the number from a ticket with a damaged bar code. This can be extremely frustrating, and you may even lose your ticket. Alternatively, you can always claim a prize from another retailer. If your ticket is damaged by water, the barcode may be unreadable or even destroyed. Regardless of the damage, the National Lottery will pay you if you win.
In most cases, you can claim your prize from a retailer if it has been destroyed or damaged. The retailer must provide you with a copy of the insurance claim for the ticket, as well as a receipt for any repairs done. The receipt must specifically identify the damage that occurred at the retail location. The director will not give credit for more than two incidents in a 12-month period. If you find a ticket that is damaged, be sure to contact the retailer immediately.